I'm coming back to you for good.
over 2 years ago
– Sun, Aug 08, 2021 at 10:16:11 AM
Hello after a very long break.
Sorry for the lack of contact but as I mentioned earlier I am the only person taking care of the project. Unfortunately, due to my very difficult personal emergency, I couldn't take care of the project for the last time. Fortunately, this is behind me now and from now on I will be keeping in touch with you.
If you want to contact me personally please mail me via email [email protected], which I will be checking on a regular basis.
A brief history of the course of events.
I have analysed most of the 5 years of correspondence concerning the whole project.
In total there were several thousand emails including over 500 with our first game producer. I will refer to him as such in the rest of the correspondence - the first one.
Galaxy of Train project should have been delivered 3 years ago.
It is at the same time our most complicated and biggest project. In which the biggest mistake was choosing the wrong game producer.
After two and half years (2017-2019) of battles, with many samples of dice, miniatures and metal sent and rejected, the production finally started. Tired of the whole tedious period dotted with incessant requests for answers, we decided that we had to change manufacturer.
Knowing that we would move the rest of the production as well as the produced components to our reliable producer Eastar.
We asked the first one to send the metal components, dice and figurines to Eastar.
It was already a proven partner for us, with whom we have done 3 Campaigns and everything went as smooth as can be - for which we are very grateful.
Then in early 2020 Pandemic started which caused us to freeze the contact with our first producer for a few months. After more months of reminders, the silence continued.
Finally, after mobilizing a local lawyer in China in August 2020, we were able to contact him.
He promised to deliver the miniatures, metal and dice to Eastar in September at the latest.
Which of course did not happen and again the silence had to be broken by the intervention of the lawyer.
Here I will allow myself to increase the resolution and include the content of the email correspondence because it seems to me the most appropriate and reliable.
On October 23, 2020 he promised us that he would "send the goods next Monday".
26 October 2020 He sent us information that he was organizing the shipment of 202 cartons of goods.
November 10, 2020 We received an email with a photo and the information that the shipment has left for Eastar and will be in a few days.
On 28 December 2020 we received information from Eastar that the goods have arrived, but that the amount is not correct.
What has arrived and has been counted:
The amount of metal coins is about 60% of the total commissioned production
The amount of figurines and dice is about 85% of the total commissioned production
On January 4, 2021 we received this information.
On January 2021 we sent the first reminder and every now and then someone from our team sent it without success until March 18th where the producer was again threatened by a lawyer.
On May 17 2021, after many reminders and reminders in the meantime I received such a message.
Then unfortunately I was unavailable due to a personal emergency and returned last week.
Eastar due to the fact that some components are lying in their warehouse for so long asked us to pay for the warehouse.
I decided to include our first manufacturer in this correspondence so that he would be aware of the costs he is exposing us to.
Soon I received such a reply from the first
I responded to it by presenting the truth about my situation.
This is the email I received this morning with the reply.
I'm sorry that I had to drag you into my personal problems and into this messy situation. But it seems to me that only the presentation of this correspondence will be credible to you.
I am sincerely sorry that it looks like this and that exactly you are experiencing this.
I will try to make it right as soon as I can.
The solution and plan to deliver the game.
Galaxy of Trian is a beautiful game and a great big project.
I take the project very personally and will do my best to bring you a game that is fun to play and makes up for the frustration and wait time. I'm sure it won't be easy but with your support we can do it.
Summarizing.
What has been produced and we have it ready:
- Tablecloths
- Wooden racks for tiles
- Part of the Figure (about 70% waiting for first to deliver rest)
- Part of dice (about 70% waiting for first to deliver rest)
- Part of the metal coins (about 60% waiting for first to deliver rest)
What's left to produce:
all the printed game pieces:
- tiles and tokens
- race cards
- cards
- instructions
- help cards
- cardboard boxes for the game
My planned nex steps:
1) Enforce the missing components from the First Manufacturer to enable resumption of production at Eastar.
2) Price out the production of the game in Eastar for the missing components - assuming that the First Producer will deliver the missing components.
Receive print proofs again for re-approval.
3) Price the logistical service of delivering games to your homes.
If you have any suggestions or missing information please write to me and I will try to answer as soon as possible.
I will share all the information on a regular basis, at least once a week.
Thanks again to those who believe in people. And to those who doubt and want to believe again.
Peace of mind to you and your families.
Seweryn.
P.S.
Below are photos of components delivered by first
https://drive.google.com/drive/folders/18NfkmcdEOu7_4gI-6th7PBzfCDH0M5In?usp=sharing